Effortless Gifting Delivered to Your Doorstep
Learn about our delivery options…
Effortless Gifting Delivered to Your Doorstep:
At M5, we understand the joy of a perfectly timed surprise. Our commitment to impeccable service extends to every step of your gifting journey, right through to the moment your carefully curated package arrives. We offer a range of flexible and efficient delivery options designed to bring your gifts to life, ensuring they reach their destination promptly and in pristine condition. Explore our delivery choices and experience the seamless delight of giving, made even more convenient.a
UK Delivery
We offer two delivery options:
STANDARD UK DELIVERY – (Up to 3-5 working days): FREE
EXPRESS UK DELIVERY – (Aim, Next day, Available Mon-Fri if ordered before 04:30 pm): £4.95 – Please note for our express delivery we aim for the next day but due to delivery restrictions this can be a maximum of 2 days.
Orders placed after this may not be processed till the following day.
International Delivery
Looking to post further afield? We are happy to process orders not only to Europe but also to the whole world, just get in touch with our customer service team by filling in the form HERE or using the details below:
Returns
Returns and Refunds: Your Satisfaction, Our Priority
At M5, we take immense pride in delivering products of the highest quality and ensuring your complete satisfaction. If, however, you are not entirely content with your purchase, we offer a hassle-free return policy to make things right.
Products may be returned within 14 days of purchase, provided they are in their original, unopened packaging. We appreciate your understanding that the cost of return shipping will be borne by the buyer. Rest assured, upon the safe receipt and inspection of the returned item, we will process your refund swiftly.
Your satisfaction is our paramount concern, and we’re here to assist you throughout this process. If you have any concerns or inquiries regarding our return policy, please do not hesitate to reach out to our dedicated support team.
To begin a return please contact us via phone or email using the details below: